Terms of use


KRAGMAN GMBH – KRAGMAN GMBH, with headquarters at address: Schillerstr. 3, 76676 Graben-Neudorf, Germania, incorporated under the law.

SITE – domain www.riongo.com and its subdomains.

CONTENT involves:

  • all information posted on the SITE that can be seen or viewed by visiting the SITE or which can be obtained otherwise through digital means;
  • content of any email sent by KRAGMAN GMBH to its USERS or CLIENTS using electronic communications and / or any other available means of communication;
  • any information transmitted in any way by an employee or officer of KRAGMAN GMBH to any USER or CLIENT in accordance with the contact information provided by the CLIENT or otherwise;
  • information regarding products and (or) tariffs applied by RIONGO in a certain period of time;
  • information regarding products and / or tariffs charged by a third party with whom KRAGMAN GMBH has entered into partnership agreements for a specific period;
  • information regarding RIONGO or other confidential data of the company.

USER –  an individual who has or gets access to the CONTENT by creating and using an ACCOUNT.  

ACCOUNT –  a set of data consisting of an email address or, as the case may be, a username and password allowing a USER to access restricted areas of the SITE through which a USER provides access to the its data in the process of updating the account data. 

CLIENT –  a person who has or gets access to the CONTENT without the need to create a USER ACCOUNT.

DOCUMENT – this document named „Terms and Conditions”.

COMMERCIAL MESSAGES – any type of message sent (for example, a newsletter sent by e-mail, web newsletter, etc.) containing general and thematic information, information about the products presented on the SITE, information about offers or promotions, etc. commercial communications such as market research data and / or opinion polls. 

PERSONAL DATA – means any information concerning an identified or identifiable natural person (the “data subject”); in fact, it includes personal data: first and last name, address, email address, telephone number, customer identification code / online ID, location data, etc. 

PROCESSING – any operation / set of operations with personal data (with or without the use of any automated means), respectively, the collection, use, disclosure, distribution, provision, approval, aggregation, limitation, deletion, destruction, etc. (represents any operation carried out with personal data); 

NEWSLETTER – a means of periodical information, exclusively in electronic form, about products, promotions or events carried out by RIONGO or its partner during a certain period of time, without any obligations on the part of KRAGMAN GMBH regarding the information contained therein; 


2.1. This document sets out the conditions for use of the Site / Content by a User or a Client, while there are no other conditions of the current user agreement entered into by and between KRAGMAN GMBH and respective User or Client. Please read this document carefully in order to prevent any unwanted / negative consequences that may be regarded by a User / Client as having a negative impact on his data and (or) information provided to KRAGMAN GMBH.

2.2. Use, including but not limited to accessing, visiting, and viewing the Content, implies compliance by a User or a Client with provisions of this document; a User / Client is committed to continuously viewing the terms and conditions, documents that can be updated, changed, and supplemented at any time without prior notice by KRAGMAN GMBH.

2.3. The Content is accessed exclusively by accessing the public website www.riongo.com

2.4. By using the Site / Content, a User / Client is fully responsible for all actions related to its use. A User / Client is also responsible for any material or other damage caused to the Site, Content or any third party with whom KRAGMAN GMBH has entered into any agreements in accordance with provisions of the applicable law.

2.5. If a User / Client disagrees and / or does not accept and / or revokes his consent with the Document:

2.5.1. A User / Client refuses to: access the products offered by KRAGMAN GMBH through the Site, receive newsletters and / or messages of any kind (electronic, telephone, etc.) from KRAGMAN GMBH).  

2.5.2. A User / Client may at any time reconsider his decision not to agree and (or) not to accept the document in the form in which it will be available at that time.

2.6. In order to exercise the right provided for in Article 2.5, a User / Client may contact RIONGO or use links in the appropriate content received from RIONGO.


3.1. Content, as defined in the preamble, including, but not limited to, static and (or) dynamic graphic elements, text and (or) multimedia content, trademarks, designs, trade names presented on the Site are the exclusive property of KRAGMAN GMBH owning all the rights acquired, whether directly or indirectly, of which through registration, conclusion of an assignment agreement, license agreement or in any way disclosure of the aforementioned rights and the Content.

3.2. A User / Client is not entitled to copy, distribute, publish, transfer to third parties, modify and (or) otherwise change, use, display, include any content in any context other than the original provided by KRAGMAN GMBH for such purposes, publish any content outside KRAGMAN GMBH website, remove the copyrighted trademarks of KRAGMAN GMBH regarding the content, and participation in the transfer, sale, distribution of materials created by reproducing, modifying or displaying the Content, without the express consent of KRAGMAN GMBH. 

3.3. A User / Client is entitled to copy, transfer and (or) use the Content only for personal or non-commercial purposes, solely in accordance with provisions of this Document.

3.4. If KRAGMAN GMBH grants any User or Client the right to use, in the form described in a separate user agreement, certain content to which such User or such Client has or gets access due to conclusion of this agreement, such right applies only to the aforementioned User or to the content specified in the agreement, and solely for the duration of its existence or the existence of such content on the site, or for the period specified in the agreement, in accordance with certain conditions, if any, not constituting a contractual obligation of KRAGMAN GMBH to this User, Client or any third party who has / gains access to the provided content by any means and who may or has been damaged in any way due to using the above content, whether during the term or following termination of relevant user agreement.

3.5. No Content transmitted to any User or Client or received by any User or Client as a result of accessing, visiting the site and (or) viewing thereof, serves as a contractual obligation of KRAGMAN GMBH and (or) its employee or officer acting as an intermediary in the transmission of information, if any, in relation to the above content.

3.6. Any use of the Content for purposes other than those expressly specified in this document or accompanying the appropriate user agreement, if any, is prohibited.  


4.1. KRAGMAN GMBH posts on its website complete and reliable contact details by using which a User / Client can contact the company.

4.2. Using the contact form or services provided on the Site, a User / Client grants KRAGMAN GMBH the right to contact him/her at e-mail address voluntarily specified in the “E-mail” section of the contact form. Processing of User or Client data by KRAGMAN GMBH is carried out solely for transmitting of written request. 

4.3. Complete or partial filling of the contact form and submission thereof does not imply any obligation of KRAGMAN GMBH to contact any User or Client.

4.4. KRAGMAN GMBH is entitled not to respond to any inquiries received by any means of communication (electronic, telephone, personal, and etc.). 


5.1. A User / Client may agree or waive of newsletters from KRAGMAN GMBH.

5.2. The data received from any User / Client as a data subject for sending the newsletters may and will be used by KRAGMAN GMBH only in case of obtaining their explicit consent and subject to the Privacy Policy.

5.3. You may waive of newsletters at any time by:

5.3.1. Using the appropriate link contained in the received newsletters.

5.3.2. Contacting KRAGMAN GMBH by using the contact details posted on site, and without any subsequent obligations of either party or without the right of either party to claim damages from the other party.

5.4. Waiver of newsletters does not imply waiver of the document.

5.5. KRAGMAN GMBH may choose the persons to whom it will send newsletters, as well as the right to remove from its database any User / Client who has previously expressed his/her consent to receive newsletters, without any subsequent obligations of KRAGMAN GMBH or without any other prior notice.


6.1. KRAGMAN GMBH, as the Operator, processes data provided by the Users/ Clients or site visitors according to the effective provisions of personal data protection law. For more information go to our Privacy Policy Section.


7.1. KRAGMAN GMBH, as the Operator, processes data provided by the Users/ Clients or site visitors by cookie files according to the Cookie Policy (follow the link).

7.2. This policy is supplemented by the Privacy Policy.

  1. FRAUD

8.1. KRAGMAN GMBH does not solicit from its clients / users through any means of communication (e-mail / phone / SMS, etc.) any confidential information such as details of bank accounts / cards or personal passwords.

8.2. The User / Client is fully responsible for disclosing his /her confidential data to any third parties.

8.3. KRAGMAN GMBH does not assume any responsibility for causing potential or actual damage to the User / Client by any third party who claims to be a representative / represents the interests of KRAGMAN GMBH. The customer must inform KRAGMAN GMBH of any such attempts using the contact details provided by KRAGMAN GMBH.

8.4. Messages sent by KRAGMAN GMBH by remote communication means (e.g. e-mail) contain complete and relevant identification details of the sender or a link to such details as of the date of transmission.


9.1. Unless expressly provided otherwise, neither provisions of present agreement imply the liability for failure to fulfill on time and / or properly, in whole or in part, the contractual obligations, if such failure was due to any force-major circumstances.

9.2. The party or its legal representative referring to the above circumstances is obliged to promptly and fully inform the other party about the occurrence thereof and to take any possible measures to eliminate the consequences of such circumstances.

9.3. The party or its legal representative initiating above measures is exempted of such obligation only if the occurred circumstances serve as an obstacle to fulfillment thereof.

9.4. If force-major circumstances last over 15 days following the occurrence thereof, either party may notify the other party on full termination of this agreement. In this case, neither party may claim indemnification of losses from the other party.

9.5. The party referring to force-major circumstances must prove the inability of fulfilling its obligations within 15 days from the date of occurrence thereof in accordance with Art. 9.3.3.


10.1. By using / visiting / browsing, etc. Sites and (or) any content sent by KRAGMAN GMBH to the User / Client by providing access and (or) by way of transmission, the User / Client agrees at least with these Terms and Conditions.

10.2. Any dispute arising out of these Terms and Conditions between the User / Client and KRAGMAN GMBH shall be settled amicably through negotiations. If the parties cannot reach a compromise, the dispute shall be settled by the competent court at the location of the headquarters of KRAGMAN GMBH in accordance with applicable law.

10.3. If any of the above clauses are declared invalid or unenforceable for any reason, the invalidity or unenforceability of the above clause will not affect the validity of the other clauses of the document.

10.4. This document was made and is subject to interpretation in accordance with the applicable law.


11.1. KRAGMAN GMBH may make any changes to these Terms and Conditions, as well as any changes to information posted on the site/ structure /services, as well as new content without prior notification of the User or Client.

11.2. Subject to these Terms and Conditions, KRAGMAN GMBH does not assume the responsibility for any errors not made by the site administrator for any reason, of which due to changes, settings, and etc.

11.3. KRAGMAN GMBH may place advertising banners of any kind and (or) links on any page of the site in accordance with the applicable law.


12.1. If you have any questions, comments, feedback, ideas or suggestions about RIONGO products or the website of KRAGMAN GMBH (www.riongo.com), please contact us at +49 15758868224 or email info@riongo.com Monday through Friday, from 10:00 am to 16:00 pm.